Data protection

General Information

We are pleased that you are visiting our website and thank you for your interest in our company and our products. 

Protecting your privacy is of utmost concern to us. We endeavour at all times to protect your personal data in accordance with comprehensive statutory provisions.

In the following notes, we would like to inform you in detail about the handling of your data on this website and provide you with the general data protection information according to Art. 13 GDPR. Responsibility as defined by data protection legislation lies with BELSANA Medizinische Erzeugnisse (BELSANA Medical Products and hereinafter also referred to as “BELSANA”).


Storage and Use of Access Data and Making Contact


The following data are, whenever our website is accessed, automatically stored as so-called log data in a log file on the server of our provider. These data are collected for technical reasons and stored for the purpose of data security for three months in log files.


  • Your IP address
  • Date and time of access
  • Name of file requested
  • Name of file making the request
  • Data quantity transferred
  • Description of web browser used and the operating system
  • Name of the internet provider

These data categories are evaluated solely for error analysis and for statistical purposes without any personal reference.

The use of our website is as a rule possible without disclosing personal data. In so far as you make available to us on our web pages personal data (eg on contact forms name, address or email address), this is always done on a voluntary basis and solely for the purpose of personalized service or with the aim of sending product information and offers from our service package.

Customers and business partners can only after registering access login protected areas of our customer portals. Their personal data for registering in login protected areas or for our newsletter mailing list are handled on the basis of existing legal provisions.
You may avail yourself of your right of cancellation in respect of use of data at any time and notify us via the contact details mentioned in this data protection notice.
As a matter of principle, personal data are not passed on to third parties. Should this be necessary for specified purposes, we will only do so with legal authorization or your personal consent.


Involving the Services and Content of Third Parties


In some cases this website might include the content and services of third parties, eg Google Maps.

This will always be on the assumption that providers of such content will use your IP address. Without your IP address they could not send such content to your browser. The IP address is therefore required to display this content. We make every effort to use only such content whose providers use the IP address merely to provide this content. However, we have no influence whatsoever should the provider save the IP address eg for statistical purposes.


Links on other Internet Pages

We occasionally refer to the websites of third parties. Although we select these third parties with care, we cannot assume warranty or liability for the accuracy or completeness of the content and the data security of the websites of third parties. Nor does this data privacy statement apply to the linked websites of third parties.


Use of Cookies


You are informed about the use of cookies on our website by means of a “cookie banner” when you visit our website for the first time.

We use on our websites solely so-called session cookies as well as text or browser cookies.

Session cookies are small information units, which a provider stores in the temporary memory of the visitor’s computer. In a session cookie a randomly created unique identification number is stored, a so-called session ID. In addition, a cookie contains information about its origin and the period of data retention. These cookies can’t store any other data. Session cookies are automatically erased when you close your browser.



Social Media: Facebook


We are present online on social networks and platforms in order to be able to communicate with customers, interested parties and users who are active there and thus be able to inform them about our services.

This is not done through Social Plugins but through links to the particular social network.

Details of particular data protection regulations and, where applicable, possible settings to protect your private sphere on a particular platform can be obtained under:


Social Network; Service Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, Parent Company: Facebook, 1 Hacker Way, Menlo Park, CA 94025, USA ; 

Website:; Privacy Notice:; Privacy Shield (Guarantee level of protection when processing data in the USA):; (Opt-Out): Settings for advertisements:;
Additional details on data protection: agreement on shared processing of personal data on Facebook pages:,

Details of data protection for Facebook pages:


Category of impacted persons


Visitors and users of our website (hereinafter we will refer to the impacted persons collectively as “users”).


Purpose of processing


  • Providing a website, its functions and content
  • Answering contact requests and communicating with users
  • Security measures


Information on advertising use


We do not use personal data collected via the website for advertising purposes. Should you on the webpage have in any form given your consent for data to be used for advertising purposes, you can at any time revoke your consent vis a vis BELSANA.


Your Rights as an Impacted Person

You can claim the following rights:

The right to information (Art. 15 GDPR)

The right to rectification (Art. 16 GDPR)

The right to erasure (Art. 17 GDPR)

The right to restriction of processing (Art 18 GDPR)

The right to object (Art. 21 GDPR)

The right to data portability (Art. 20 GDPR)


In case of concern about your data protection rights, you can contact us at any time. Additionally, you have the right to legal remedy through the regulating authority, the BfDI (The Federal Commissioner for Data Protection and Freedom of Information).


Contact Details


In case of further questions regarding the use of data as well as your rights, please do not hesitate to contact the following address:

BELSANA Medizinische Erzeugnisse
Laubanger 23
96052 Bamberg

Fon (+49) (0)951 6047 777
Fax (+49) (0)951 6047 186

Email: or directly


Please Note


Data protection legislation and legislation in the area of tele-media make it from time to time necessary to update this data protection notice.


Last update: April 2020